What does it cost to set up a local POS system in Phoenix?

Neighbor charges a flat setup fee based on your system size: $1,500 for a simple setup (1–2 screens — a computer, touchscreen, and register), $2,000 for a medium setup (3–5 screens), and $3,000 for larger or multi-location setups. Hardware is priced separately. Ongoing support is $150/month.

Does the POS system work without internet?

Yes. Because the software runs on hardware inside your business, the POS keeps working through internet outages. You can continue taking orders and processing transactions. Data syncs when connectivity is restored.

Who owns the business data?

You do. Customer lists, sales history, and inventory live on a computer in your building. Neighbor does not store, sell, or access your data outside of support and maintenance work you authorize.

What hardware is recommended for a basic POS setup?

The recommended basic setup is a small computer that sits in your back office, a touchscreen at the counter, and a card reader. Neighbor sources and installs all three.

How are card payments processed?

Card payments run through a physical card reader connected to your register. Payments go directly into your Stripe account. Current rate is 2.7% + $0.05 per transaction — see stripe.com/pricing for current terms.

What types of businesses does Neighbor work with?

Neighbor works with Phoenix-area small businesses including coffee shops, retail stores, restaurants, food trucks, and farmers market vendors. Any business taking payments in the Phoenix metro area is a candidate.

Neighbor — Local Odoo POS & ERP for Phoenix Small Business

Local-First Philosophy

Your sales data
is yours.

Square, Toast, and Clover give you a POS — and in return, they store your transaction history on their servers, use it for analytics, and some sell it. When their systems go down, your register goes down with them.

Neighbor gives you everything those platforms offer — payments, inventory, reporting, loyalty — running on a computer in your shop, on hardware you own. If your internet goes out, you keep taking orders. Your customer data never leaves your building unless you say so.

Each night we back everything up to a server we manage. No third party involved. And because we live and work in Phoenix, your feedback shapes how the system improves.

Get in touch →

Your Computer, Your Location

The computer sits where you put it — plugged in how you power it, shut down when you want.

Works Without Internet

The register keeps running through outages. No dropped transactions, no waiting for a signal.

You Own Your Data

Customer lists, receipts, inventory — all on your computer, not ours, not anyone else's.

Nightly Backup

We copy everything to a server we manage each night. If your computer fails, nothing is lost.

We Keep It Running

We handle keeping the software up to date and working — you don't have to think about it.

Real Support

When something needs attention, you reach a Phoenix-based engineer — not a ticket queue.

About Neighbor

A small team.
Serious background.

A Phoenix-based team of software engineers with over 35 years of combined experience building and maintaining software systems.

We started Neighbor because we deeply care about the small businesses in Phoenix. We believe small businesses are what make this city shine. We wanted to create something for these businesses that could withstand an unknown future where data is increasingly monetized out of our control and to keep economic growth more localized.

What sets us apart isn't just the software — it's the relationship. The local business owners we serve inform how we build and improve this system. You tell us what your shop actually needs; we're the software engineers who live down the street. That feedback loop is what makes Neighbor different from Square, Toast, or any platform run out of a distant office.

35+ Years combined experience

100% Phoenix-based team

0 Data sold to third parties

∞ Support calls answered

Who We Help

Built for
small businesses.

From farmers markets to full-service restaurants — everyone is entitled to enterprise level software without the data center

01

Coffee Shops

Fast ticket times, modifier combos, loyalty tracking. Cash drawer works without WiFi. Handles a busy morning without issues.

Ticket modifiersLoyalty programOffline POS

02

Small Retail

Barcode scanning, reorder alerts, and clear sales reports. Inventory stays accurate without manual work.

Barcode scanningReorder alertsSales reports

03

Small Restaurants

Table management, kitchen display, and end-of-night reports on hardware you own. Scales with your team without per-seat fees.

Table managementKitchen displayBuilt to grow

04

Food Trucks

Tablet that runs on your phone's hotspot. Keeps working when signal drops. Everything syncs when you're back at your kitchen.

Tablet-firstWorks offlineHotspot ready

05

Farmers Market Vendors

Own your POS and your customer data. Payments run through Stripe. The system scales as your operation grows.

Portable setupOwn your dataBattery friendlyBuilt to grow

What We Do

We handle the setup,
maintenance, and support.

We install the hardware, set up the software, and keep everything running. You focus on your business — we handle the rest.

01

On-Site Setup

We come to your location, install the hardware, and configure the software for how your business runs. We don't leave until everything works. Hardware is priced separately — we'll help you source it.

Hardware install & configuration
POS & software configuration
Touchscreen, printer & peripherals
Staff walkthrough on day one

$1,500 · Simple (1–2 devices)
$2,000 · Medium (3–5 devices)
$3,000 · Complex (6+ / multi-site)

02

Monthly Retainer

We keep an eye on your system remotely and handle anything that needs attention — so you never have to think about it. When something breaks or you have a question, you call us. We pick up.

We watch it so you don't have to
Software kept up to date
Priority support line
Monthly check-in call

$150/mo

03

Hardware Refresh

When it's time for a new computer, we move everything over — your data, your settings, your history — and make sure it all works exactly as it did before. Nothing gets lost in the move.

Everything moved to the new machine
Your data and history intact
New hardware set up and tested
We confirm it's working before we leave

$150 flat · per event

04

Consulting & Custom Work

Websites, payment integrations, business tools, custom reports. If your business needs something specific built, we can build it.

Website design & development
Payment integration
Custom reports & workflows
Business software setup

$149/hr

Platforms we work with

Odoo Stripe Salesforce Website Dev Email & Scheduling Loyalty Programs

Recommended Setup

Everything you need
to open day one.

Three pieces of hardware. We source, install, and configure all of it.

01

The Computer

Sits in your back office

A small, quiet computer placed where you want it — back office, under the counter, wherever makes sense for your shop. Plugged in like anything else. Everything runs from here.

Placed where you want it
All your data lives here, on your property
Keeps working if internet goes out
We back it up nightly to a server we manage

02

Touchscreen at the Counter

What your staff use to ring people up

Mounts at your counter. This is what your team taps through — orders, discounts, receipts. We size it for your space and set it up the way your shop works.

Your menu, your layout
Multiple staff profiles
Works with receipt printer & cash drawer
We set it up before we leave

03

Card Reader

Takes cards, tap, and chip payments

A physical card reader that sits on your counter. Customers tap, chip, or swipe. Payments go straight to your account. Transactions process at Stripe's standard rates.*

Chip, tap & swipe support
Connected to your register
Payments go to your account
2.7% + $0.05 per transaction*

Pricing

Straightforward pricing,
no surprises.

Flat rates. Payments processed through Stripe at standard rates.* Your data and customer relationships stay with you as you grow.

SETUP

From $1,500

one-time · hardware cost separate

$1,500 — 1–2 screens
$2,000 — 3–5 screens
$3,000 — 6+ screens or multiple locations
Software set up for how your shop runs
Staff walkthrough on opening day

Get a Quote

Let's talk through
your setup.

A free 30-minute call. We'll ask about your shop, walk you through how the system works, and give you a clear picture of cost and timeline.

No pitch deck. Just a straightforward conversation.

Phoenix, AZ — serving the whole Valley

Phoenix-based

Your business data, on your hardware.

Your sales datais yours.