What does it cost to set up a local POS system in Phoenix?

Neighbor charges a flat $1,200 setup fee covering hardware installation, Odoo configuration, staff training, and 30 days of post-launch support. Hardware (Mini PC, touchscreen, Stripe Terminal) is priced separately. Ongoing support is $175/month.

Does the POS system work without internet?

Yes. Because the software runs on hardware inside your business, the POS keeps working through internet outages. You can continue taking orders and processing transactions. Data syncs when connectivity is restored.

Who owns the business data?

You do. Customer lists, sales history, and inventory live in a PostgreSQL database on hardware in your building. Neighbor does not store, sell, or access your data outside of support and maintenance work you authorize.

What hardware is recommended for a basic POS setup?

The recommended basic setup is a Mini PC (serves as the local server running Odoo), a touchscreen display for the counter POS interface, and a Stripe Terminal for card payments. Neighbor sources and installs all three.

How are card payments processed?

Card payments run through Stripe Terminal, integrated directly into the Odoo POS. Stripe's current rate is 2.7% + $0.05 per transaction. Stripe's pricing is subject to change — see stripe.com/pricing for current terms.

What types of businesses does Neighbor work with?

Neighbor works with Phoenix-area small businesses including coffee shops, retail stores, restaurants, food trucks, and farmers market vendors. Any business taking payments in the Phoenix metro area is a candidate.

Neighbor — Local Odoo POS & ERP for Phoenix Small Business

Local-First Philosophy

Your sales data
is yours.

Most POS platforms store your transaction history on their servers. Some use it for analytics. Some sell it. When their systems go down, your register goes down with them.

We install a computer in your shop running software configured for your business. Your customer data, sales history, and inventory live in a database on hardware you own. If your internet goes out, you keep taking orders.

Each night we back that database up — encrypted — to a server we manage. No third party involved.

Get in touch →

On-Site Hardware

Your server is in your back office. You control who accesses it.

Works Offline

The POS keeps running through internet outages. No dropped transactions.

You Own Your Data

Customer lists, receipts, inventory — stored on your hardware, not ours.

Continuous Backup

Encrypted backups sent to a self-managed server each night. Fast restore if anything fails.

Proper Security

Firewalls, VPNs, and regular patch cycles handled by engineers who've done this for decades.

Real Support

When something needs attention, you reach a Phoenix-based engineer — not a ticket queue.

About Neighbor

A small team.
Serious background.

A Phoenix-based team of DevOps and software engineers with over 35 years of combined experience building and maintaining production systems.

We started Neighbor because we deeply care about the small businesses in Phoenix. We believe small businesses are what make this city shine. We wanted to create something for these businesses that could withstand an unknown future where data is increasingly monetized out of our control and to keep economic growth more localized.

35+ Years combined experience

100% Phoenix-based team

0 Data sold to third parties

∞ Support calls answered

Who We Help

Built for
small businesses.

From farmers markets to full-service restaurants — everyone is entitled to enterprise level software without the data center

01

Coffee Shops

Fast ticket times, modifier combos, loyalty tracking. Cash drawer works without WiFi. Handles a busy morning without issues.

Ticket modifiersLoyalty programOffline POS

02

Small Retail

Barcode scanning, reorder alerts, and clear sales reports. Inventory stays accurate without manual work.

Barcode scanningReorder alertsSales reports

03

Small Restaurants

Table management, kitchen display, and end-of-night reports on hardware you own. Scales with your team without per-seat fees.

Table managementKitchen displayBuilt to grow

04

Food Trucks

Tablet POS that runs on hotspot or LTE. Keeps working when signal drops. Syncs when you're back at your kitchen.

Tablet-firstOffline syncHotspot ready

05

Farmers Market Vendors

Own your POS and your customer data. Payments run through Stripe. The system scales as your operation grows.

Portable setupOwn your dataBattery friendlyBuilt to grow

What We Do

We handle the setup,
maintenance, and support.

We install the hardware, configure the software, and keep everything running. You don't need to think about updates, backups, or security patches.

01

On-Site Setup

We come to your location, install the hardware, and configure the software for how your business runs. We don't leave until everything works. Hardware is priced separately — we'll help you source it.

Hardware install & configuration
POS & software configuration
Touchscreen, printer & peripherals
Staff walkthrough on day one

From $1,200 flat

02

Remote Updates & Support

We handle all software updates, security patches, and maintenance remotely — so you never have to think about it. When something breaks or you have a question, you call us. We pick up.

Remote monitoring & updates
Security patches on schedule
Priority support line
Monthly check-in call

$175/mo

03

Secure Cloud Backup

Your business data lives in a PostgreSQL database on your local machine. Every night we back that up — encrypted — to a self-managed cloud server we control. Your data never touches a third-party platform.

Nightly encrypted PostgreSQL backup
Self-managed cloud storage
No third-party data access
Fast restore if hardware fails

$30/mo add-on

04

Consulting & Custom Work

Websites, payment integrations, CRM setup, cloud infrastructure. We work across Stripe, AWS, Azure, Docker, and Salesforce.

Website design & development
Stripe payment integration
Cloud infrastructure (AWS / Azure)
CRM setup & customization

$149/hr

Tools we work with

Odoo Stripe AWS Azure Docker Salesforce PostgreSQL Website Dev

Recommended Setup

Everything you need
to open day one.

Three pieces of hardware. We source, install, and configure all of it.

01

Mini PC

Local Server & POS Brain

Sits in your back office. Runs Odoo, stores your database, and keeps everything running with or without internet.

Runs Odoo POS & back-office software
PostgreSQL database lives here
Works offline during outages
Nightly encrypted backup to our cloud

02

Touchscreen Display

Counter POS Interface

Mounts at your counter and runs the Odoo POS interface. We size and configure it for your setup.

Full Odoo POS interface
Supports multiple staff profiles
Works with receipt printer & cash drawer
We source & configure it for your counter

03

Stripe Terminal

Card Payments

Card payments run through Stripe Terminal — a physical reader that connects directly to your Odoo POS. Chip, tap, and swipe. Transactions process at Stripe's standard rates.*

Chip, tap & swipe support
Integrated directly into Odoo POS
Payments stay in your Stripe account
2.7% + $0.05 per transaction*

Pricing

Straightforward pricing,
no surprises.

Flat rates. Payments processed through Stripe at standard rates.* Your data and customer relationships stay with you as you grow.

SETUP

$1,200

setup fee · hardware cost separate

Setup & configuration fee
Odoo configuration
Menu / inventory setup
Staff training (go-live)
30-day post-launch support

Get Started

Let's talk through
your setup.

A free 30-minute call. We'll ask about your current system, walk you through what Odoo can do, and give you a clear picture of cost and timeline.

No pitch deck. Just a straightforward conversation.

Phoenix, AZ — serving the whole Valley

Phoenix-based

Your business data, on your hardware.

Your sales datais yours.